Terms of Use
These Terms of Use govern your access to and use of our website properloud.cc (the “Service”). Please read them carefully before using our Service.
By accessing or using properloud.cc, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Service.
1. Eligibility
You must be at least 18 years old to access or use this website. By using the Service, you confirm that you meet this age requirement and reside in the United Kingdom in order to receive orders.
2. Use of the Website
We grant you a limited, non-transferable, non-exclusive licence to access and use properloud.cc for personal, non-commercial purposes only, in accordance with these Terms.
3. Products & Intended Use
All products sold on properloud.cc are intended for adult personal use only.
You agree:
- Not to provide our products to minors
- To use products responsibly
4. Orders & Payments
- All orders are subject to availability and acceptance
- Prices are displayed clearly at checkout
- Once payment is successfully processed and confirmed, the order is considered final
We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected misuse or fraudulent activity.
5. Shipping & Delivery
Delivery times are estimates only and may vary due to courier delays, holidays, or other factors outside our control. properloud.cc is not responsible for delays once an order has been dispatched.
Please refer to our Customer Policy for full shipping, replacement, and delivery terms.
6. No Returns & Refunds
Due to the nature of our products:
- Returns are not accepted
- Refunds are not issued once payment is confirmed
Exceptions may apply in cases of damaged or defective products, as outlined in our Customer Policy.
7. Replacements
Tracked orders confirmed as lost by the courier may be eligible for replacement. If tracking shows an order as “delivered,” the courier’s confirmation will be considered final.
8. Privacy & Data Protection
Your privacy is important to us. Personal information is collected and processed in accordance with our Privacy Policy. We do not sell or misuse customer data.
9. Communications
By using our Service or placing an order, you consent to receive communications from us regarding:
- Orders and delivery updates
- Customer service enquiries
- Optional promotional communications (you may opt out at any time)
10. Intellectual Property
All content on properloud.cc, including text, images, logos, and design elements, is the intellectual property of properloud.cc and may not be used without prior written consent.
11. Limitation of Liability
To the fullest extent permitted by law, properloud.cc shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Service or products.
12. Changes to These Terms
We may update these Terms of Use at any time. Any changes will be posted on this page and will take effect immediately. Continued use of the Service constitutes acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms of Use, please contact us via the contact details provided on properloud.cc.